Terms of Service

Please read these Terms of Service carefully before using any services offered by Paperboy Marketing. By using our website at paperboymarketing.com, opting into our SMS messaging program, or engaging with our direct mail advertising services, you agree to be bound by these terms.

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“user,” “client,” or “you”) and Paperboy Marketing (“we,” “us,” or “our”), a direct mail advertising company located at 3515 48th Ave N, Brooklyn Center, MN 55429.

By accessing our website, submitting a sign-up form, or using any of our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Description of Services

Paperboy Marketing provides direct mail advertising services to businesses and clients seeking to reach their target audiences through physical and digital marketing channels. Our services include, but are not limited to:

• Direct mail campaign design, production, and distribution
• Marketing strategy and consultation
• Client account management and communications
• SMS-based appointment and follow-up communications

Service Limitations

Paperboy Marketing makes no guarantees regarding campaign performance outcomes, response rates, or return on investment for direct mail advertising services. Results may vary based on factors outside our control, including market conditions, list quality, offer relevance, and audience receptivity.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.

3. SMS Messaging Program

Paperboy Marketing operates an SMS messaging program to communicate with clients and prospects who have provided express written consent. The following terms govern your participation in this program.

SMS Use Cases

By opting into our SMS program, you consent to receive text messages for the following purposes:

• Appointment Confirmations — Confirmation messages when a consultation or service appointment is scheduled
• Appointment Reminders — Reminder messages sent prior to your upcoming appointment
• Follow-Up Messages — Post-appointment follow-ups to ensure satisfaction and next steps
• Voice Call Text-Backs — SMS responses to missed calls or voicemails from our team
• Informational Updates — Service updates, program announcements, and account notifications

How to Opt In

SMS consent is obtained through our website sign-up page, where you must actively check an unchecked checkbox to confirm your agreement to receive text messages. Opt-in is never automatic or pre-selected.

Opt-Out and Help Instructions

You may opt out of SMS messages at any time using the following commands:

After replying STOP, you will receive one final confirmation message and no further SMS communications will be sent. To re-subscribe at a later date, you may opt in again through our website.

For additional support, contact us at delivery@paperboymarketing.com or call 612-217-2737.

4. Carrier Liability Disclaimer

Paperboy Marketing utilizes wireless carrier networks to deliver SMS messages. You acknowledge and agree to the following:

• Carriers are not liable for delayed, undelivered, or misdirected messages.
• Paperboy Marketing is not responsible for any failures or interruptions caused by carrier network issues, technical outages, or factors outside our reasonable control.
• Message delivery is subject to the terms, limitations, and network coverage of your wireless carrier.
• We cannot guarantee that SMS messages will be received within any specific timeframe.

If you are experiencing issues receiving messages, please contact your wireless carrier or reach out to us directly for assistance.

5. Age Restriction

Our services and SMS messaging program are intended exclusively for individuals 18 years of age or older. By using our website, signing up for services, or opting into our SMS program, you confirm and represent that you are at least 18 years old.

Paperboy Marketing does not knowingly collect information from or provide services to individuals under the age of 18. If we become aware that a minor has submitted personal information or opted into our SMS program, we will take immediate steps to delete that information and revoke access to our services.

6. Cancellation and Rescheduling Policy

We understand that schedules change. To best serve all of our clients, we ask that you notify us of any cancellations or rescheduling requests as early as possible.

Appointments and Consultations

• Please provide at least 24 hours’ notice to cancel or reschedule a scheduled consultation.
• Late cancellations or no-shows may result in forfeiture of any reserved time or deposits at Paperboy Marketing’s discretion.
• Rescheduling requests are subject to availability and will be accommodated whenever possible.

Direct Mail Campaign Orders

• Cancellation of a direct mail order is subject to the production stage at the time of cancellation.
• Orders already in production may not be eligible for full refund. Please contact us immediately if you need to cancel.
• Modifications to order specifications after production begins may incur additional fees.

To cancel or reschedule, contact us at delivery@paperboymarketing.com or call 612-217-2737.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Paperboy Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

• Lost profits or revenue resulting from direct mail campaign outcomes
• Errors, omissions, or delays in SMS message delivery
• Interruptions or failures of third-party carrier networks
• Inaccuracies in mailing lists or data provided by the client

Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim in the three months preceding the incident.

8. Intellectual Property

All content, designs, materials, and creative assets produced by Paperboy Marketing remain the property of Paperboy Marketing until full payment has been received, unless otherwise agreed in writing. Upon final payment, applicable usage rights are transferred to the client as specified in the project agreement.

The Paperboy Marketing name, logo, website content, and proprietary processes are exclusive intellectual property and may not be used without written permission.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hennepin County, Minnesota.

10. Changes to These Terms

Paperboy Marketing reserves the right to update or modify these Terms of Service at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of our services after any modifications constitutes your acceptance of the revised Terms.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including your SMS opt-in data.

12. Customer Support and Contact

For questions about these Terms, our services, or your account, please reach out to our team: